Social Media Commenting Disclaimer

About This Policy

We love hearing your comments on our programs and services. This policy applies to Covered California’s official social media channels. To help keep our channels respectful, safe and comfortable for people of all ages and backgrounds, we may hide or remove comments, block or ban users or take other appropriate action when our policy is violated.

Comments We May Remove or Limit

We may remove or limit comments that are:

• Off topic or unrelated to the purpose of the page, post or thread.
• Repetitive, excessively long, or spam-like.
• Obscene, pornographic, vulgar or profane.
• Threatening, including true threats, fighting words, or comments that threaten physical harm.
• Defamatory or fraudulent.
• Encouraging, promoting, or directly tied to illegal activity.
• Promoting or endorsing a business, product, service, agent or commercial transaction.
• Promoting political issues, ballot measures, groups, candidates or individuals.
• Sharing content that could compromise public safety, security or another person’s personally identifiable information.
• Threatening the security of government information technology.
• Otherwise in violation of law or regulation.

Important Notes

• This policy is in addition to any terms, conditions or user policies set by the social media platform that hosts the content.
• If you believe a comment violates the host platform’s policy or terms, you should report it directly to that platform.
• Comments posted on social media are informal and are not part of Covered California’s formal appeal, complaint, or grievance process. For formal help, use the official appeal, complaint, or grievance process.
• Nothing on Covered California’s social media pages should be considered medical advice. If you are experiencing a medical emergency, call 911 or contact your health care provider.

Thank you for helping keep our social media pages respectful and safe for everyone.