Contact CCSB
Connect with the right support contact for your CCSB clients — including the CCSB Service Center, sales team feedback and guidance on where to route billing, escalation and other issues.
Contact the CCSB Service Center
Contact the CCSB Service Center at (855) 777-6782 or CCSBeligibility@covered.ca.gov for:
- General questions about Covered California for Small Business
- Product support
- Agent training and certification
- Agent sales support
- Commission inquiries
For assistance with benefits, billing, eligibility, invoice payments and other account-related issues, refer to:
Have feedback or ideas?
We'd love to hear from you. Send your questions, comments or suggestions to OutreachandSales@covered.ca.gov.
Consumer Support Resources
If you're helping a consumer who needs to contact Covered California directly, visit the Get Help page for:
- Service center phone numbers and hours
- Local, in-person help
- Live Chat
- Submitting documents
- Special-enrollment document submission
- Medi-Cal county office contacts
- Contacting your health or dental insurance company
- Requesting a Covered California speaker for an event
- Filing an appeal or complaint
- Public Records Act requests
- Serving legal notices